Tuesday, April 13, 2010

Writing Effective Search Engine Optimized Copy for the Web

Writing SEO copy can be like negotiating a minefield. Get it right and your website will attract new customers via search engines and see improved sales. Get it wrong and new customers simply will not find your site. The good news is, there are some simple things you can do that will make all the difference.

As far as the search engines are concerned, they want to find the most relevant content for each user's search. They do this by looking at two things. The first is inbound links, which tell the search engines how important you are. The second is the content, which tells the search engines what you do and how relevant you are for each particular search.

Think Web Pages, not Websites
Google looks at each of your web pages on its own merits, rather than looking at your site as a whole. So, when you are planning the structure of your website, you need to think about your key areas. Make sure that each area has its own page. That way, you can optimize each page for a particular product, offering or benefit.

For example, if your website sells electrical products, divide the site into separate pages for broad areas such as kitchen appliances, then create individual pages within these categories for products such as washing machines and irons.

Keyword Research
It is crucial that you get your keywords right, so rather than guessing, use keyword research. Single keywords tend to have more competition, making it difficult to get good organic search rankings for them, so it is far better to be more specific and choose keyword phrases.

For example, an airline should use 'cheap flights to Malta' rather than 'flights'. This also helps to ensure you get good quality traffic. People are more clued-in these days about search engines and know that more specific keyword phrases are more likely to deliver what they are looking for.

Emphasise your USPs
In the same way that USPs (Unique Selling Point or Proposition) are important when you are writing sales copy, they are just as relevant to SEO copy. If you provide something unique, it is worth including it in your keyword phrases. If for example, your airline is the only one offering flights to a particular city, include that in your keyword research.

Building Keyword Phrases into your Copy
Content is king. There is no point in attracting lots of people to your page, if what they find is nonsense. Nobody likes to read copy that has keyword phrases clumsily or inappropriately dumped in the middle of every sentence. It is important to get the balance right and make sure that the keyword phrases are not getting in the way of the readability of the page.

Start by writing a first draft of your page, focusing on what you want to say. Then look at how you can incorporate your keyword phrases without losing the essence of the content.

For example, if you mention that your airline offers a huge range of European flights, you could expand on that by saying that these include 'flights to Italy' and 'flights to France'. Or you could change 'European flights' to 'cheap European flights' if that is one of your keyword phrases.

Focus on two or three keyword phrases per page. If you have too many, you will end up diluting them and they will be less effective. It is worth getting someone to sense check your copy. They will soon be able to tell you where the keyword phrases are getting in the way of readability.

Keyword Saturation
Each page needs to consist of well written copy, laced with your chosen keyword phrases. Approximately 5% of your content should be keywords. It is important not to go over 10%, though, as search engines may think you are spamming and penalize you with a low ranking. Measuring keyword density is the only way to ensure your keyword phrases are appearing prominently to search engines.

The Importance of Headings and Links
Search engines view titles, headings and links as being particularly important, so try to include your keyword phrases in them. It is often easier to work keyword phrases into titles and links than trying to wedge them into a sentence, so this kills two birds with one stone. Words that are in bold are considered of higher relevance by the search engines, so it is worth putting your keyword phrases in bold. It also helps users to pick out the relevant points.

Remember your Meta Tags
As well as building your keyword phrases into the copy, they need to be included in the page titles and meta tags. If you do not do both, your site will not be indexed for those keywords.

To Misspell or not to Misspell
This is a tricky one. You will notice when you do your keyword research that people often spell things incorrectly when they are searching. On the whole, best to avoid these in your copy. Your website is a reflection of your company, so peppering it with what looks like typos probably won't help to enhance your professional image. However, sometimes Americanisms are the more popular spelling (eg. organization rather than organisation), so it is worth considering these, but make sure you are consistent, so they don't look like a mistake.

Last but not least, here are a couple of web copywriting tips:

  • Know your Audience
    If you have a clear picture of who you are talking to, it is far easier to pitch the tone and type of information at the right level. Create a mental image of your target customer, then imagine you are talking directly to them.
  • Short and Sweet
    The first couple of sentences are crucial. In a web environment, you are competing with a unending supply of information, so you have got to grab peoples attention from the outset. Make them really relevant, so that your reader knows what you have to say is what they want to read. Then, once you have their attention, you have to keep it. Keep sentences and paragraphs short and to the point. Web audiences need relevant information quickly. Assume that your audience has a limited amount of time to hear what you have to say.

    Remember, once your site is up and running, it is important to monitor and analyze its performance so that you can make improvements where necessary. It is also crucial to regularly update your content because the search engines begin to ignore pages that are not updated regularly. Users want to know your site is kept up-to-date and see fresh, innovative content, so be sure to provide them with it to keep them coming back.

    Achieving good rankings is only half the battle. The web is a competitive environment, so once you have good rankings for your key phrases, you need to make sure you keep them.

10 Simple Steps to Writing Effective SEO Copy for the Web

  • Carefully plan your site map to ensure that each product or benefit has its own page.
  • Be specific, use keyword phrases rather than keywords.
  • Use a keyword research tool to get your key phrases right.
  • Get the balance right. Do not let your keyword phrases get in the way of what you are trying to say.
  • Keyword phrases should make up around 5% of your copy and no more than 10%.
  • Build your keyword phrases into headings, links and meta tags.
  • Put keyword phrases in bold.
  • Keep your content punchy and to the point.
  • Once launched, monitor and analyze your site, then make improvements where necessary.
  • Update content regularly to keep users coming back and ensure the search engines do not ignore your site.

Thursday, October 8, 2009

How to Tell if Facebook is Worthwhile for Your Business or a Waste of Time

Social media is here to stay. There. I said it. It will be around in some form for years to come. Do you really see Facebook, Twitter and Web videos going somewhere?

Or do you just see them evolving and becoming part of a larger system the same way business blogs did? Great. Then we can start figuring out how to use social media to our benefit.

Now that we're past this issue of whether we are in love with MySpace, LinkedIn, Facebook, Ning, etc., and we realize that we're focusing on whether these tools are useful or not, (not on whether or not they give us the warm fuzzies), there's still a fundamental question. This goes for whether you're using Facebook pages, Facebook ads, or a regular Facebook profile.

How do you know if sites like Facebook are for YOU? How can you tell if a social networking site can help YOUR company?

It boils down to three things.

1- Are There Enough People on the Site in Your Interest Area for it to Be Worth Your While?

You have to think about business connections too, not just clients.

You can connect with people who send you business. Think about what the value of a new client is too, whether you think you can get one out of 100, and how long it takes. When people come to your profile, are they visiting your site? If not, is your profile set up correctly?

Experiment. There are several very subtle things you can do that maximize your exposure, not just daily clicks through to your site.

To find out if there are enough people on Facebook who need your plumbing services, search for home improvement groups. Check your regional network and look on the Marketplace page. See if you can find people in your local area to befriend who would need your services - but for heaven's sake, don't be aggressive in your promotíon.

Instead, create a Facebook page, run an ad, or have the type of networking conversations where "so, what do you do?" will naturally come up. And you can take it from there.

Networking at Facebook can be like hanging out at a neighborhood mixer. Yeah, you might want to mention that you're a handyman, or that you work at the bank, and give someone your card, but you don't want to turn those first few getting-to-know-you conversations into a sales pitch.

Let them know who you are, what you do, and after a few conversations, send them a no-strings coupon for them or a friend "just in case you ever need it buddy" and go on being friends.

They'll remember you if you keep in touch, and are a nice enough guy.

2- Does your company have an RSS-capable site that updates frequently?

If it does, a profile on Facebook gives you another place to share your RSS link. You can import your blog posts going forward, or summaries. There are also applications like NetworkedBlogs that will help your blog posts get exposure from interested readers.

3- Do you already have clients, friends, associates, whose signal you can isolate, or whose noise you can penetrate, using Facebook?

This has to be the most underestimated use of Facebook. My first month at Facebook I had direct interactions with ten influential people I admire. Some of them I look up to for personal reasons, others are greats in some aspect of search, the internet or technology. One actually sent me a client.

Instead of installing hundreds of applications and super-poking someone or posting spam to their Super Wall, you can be the smart person who sends a letter and gets a response, the one who sends a private message and is sent a gift in return, or just get the wonderful feeling of having a world famous personality you admire not only acknowledge you, but contact you directly.

One of the greatest things about Facebook is how it can help cement relationships between you and people you know but didn't think you had much in common with. You know how sometimes, you want to write to say hello to someone, but at the same time, you don't want to waste their time?

Or when you think about some great author or celebrity you admire, and what you'd say to them if you could meet them? Maybe you just want to compliment a more famous colleague and not sound like a dork.

Facebook can help with this when it functions as an automatic ice-breaker, facilitating an intial contact between you and someone you wish you had more reason to interact with, then another, and another, until you become friends who call each other on the phone and plan to visit or meet at conferences.

Those are the reasons. It's not a matter of time because you can block all the nuisance requests and there are ways around the irritating app requests.

It's not a matter of just traffic because first, you can set up a profile in 15 minutes to automatically send you traffic and you don't have to mess with it again if you like. Or you can go in and meet people every day and it can be a major traffic source.

And it's not a matter of whether you can get anything out of it - it's more a matter of whether you're willing and whether the available traffic is targeted to your topic. It's not for everyone, because let's face it, not everyone wants to do the work, or even use Facebook that way.

And that's okay! For some people, it's a nice little escape, like a mental, online Starbucks. For some it's a bother, and the pain of learning a new way to do things isn't worth the time. I don't mean that sarcastically - if you're functioning as a CEO, you may not want to focus on Facebook.

With a little research, you can find out what kind of role it will play in your life.